The Daley Insight, October 8, 2025: "Lessons from The New York Times" [News publisher example of corporate purpose to provide a marketable product]

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Source: The Daley Insight, October 8, 2025: commentary

The Daley Insight


Lessons from The New York Times

How the Saga of the “Gray Lady” Can Inform Local News

Tony Daley
Oct 08, 2025

 

On August 6, The New York Times released its quarterly earnings for 2Q2025. Revenue was up 9.6% year-over-year, net income increased 26.6% in the same period, and digital-only subscriptions increased by 230,000 over the end of March. The Times now has 11.8 million digital-only subscribers – twice the combined total of all three of the other major national news publishers – The Wall Street Journal, The Washington Post, and USA Today. Digital advertising revenues increased 18.7% year-over-year while digital subscription revenues rose by 15.1%. The company has not had long-term debt on its books since 2015.

The company has been the yardstick for other news outlets in the U.S. Each quarterly earnings report for The Times feels like we are playing a broken record. So, we could cut this post short now and move on … but we won’t.

The paper’s current performance was not pre-ordained. Twenty years ago, the company had a sprawling empire of 17 regional newspapers, including The Boston Globe. It also owned 9 television stations along with 3 radio stations, half of a cable TV outlet, and 17.5% of the Boston Red Sox. Management was worried that the company was seriously overextended, and had already started selling off

The Times had used debt to finance this expansion. At the end of 2008, debt levels were high at 4.7 times earnings before interest, taxes, depreciation and amortization (EBIDTA, a useful measure of cash flow generated by a business), although not enough to endanger the existence of the paper so long as revenue remained strong. In January 2009, amid the financial crisis when commercial credit markets were drying up, the Mexican billionaire Carlos Slim Helú loaned the paper $250 million at a whopping 14.1% interest along with warrants to purchase stock in 2015 at a low price – guaranteeing him a future profit in the event the bailout succeeded but leaving The Times even deeper in the hole.

Two decades ago, The Times was overly reliant on advertising for cash to service its debt. In 2000, ad revenue constituted 72% of total revenues for the company: $2.4 billion out of $3.37 billion! Paying off its debt looked problematic when advertising revenue dropped sharply, falling 13% in 2008 and a whopping 24.9% in 2009.

The loss of advertising revenue was initially chalked up to the severity of the 2008-2009 financial crisis, leading management to look for short term ways to compensate. In March 2009, the company announced a 10% wage cut and 100 layoffs. The same month, the paper sold 21 floors in its 52-story building that it had just completed two years earlier, raising $225 million. Since print advertising collapsed in the recession, management also tried to partially offset print losses with digital gains.

It took the company another few years to realize that they were facing an existential crisis because the migration of advertising away from the paper-printed news and other publications toward the internet platforms was a long-term phenomenon. (Between 2009 and 2013, Google’s ad revenue doubled while Facebook’s increased 8-fold!) During this same period, The Times’ advertising revenue continued to drop from $1.33 billion to $0.66 billion, a decline of 50% in only four years.

Management at The Times realized that they needed a new business model to save the company. Righting the ship would set the stage for a later re-birth.

First, The Times sold off peripheral assets. The process started before the financial crisis. Between 2006 and 2013, it raised over a $1.5 billion dollars through the sale of its non-core assets:

  • October 2006: its 50% ownership interest in Discover Times Channel to Discovery Communications for $100 million

  • January 2007: the Broadcast Media Group (9 TV stations) to Oak Hill Capital Partners for $575 million

  • April 2007: WQEW-AM to Radio Disney, LLC for $40 million

  • Between 2008 and 2012: it unwound its Red Sox ownership for a total of roughly $225 million

  • March 2009: The TimesDaily in Florence, AL, for $11.5 million

  • July 2009: WQXR-FM, a New York City radio station, to Univision and WNYC Radio for $45 million

  • January 2012: 13 papers in its Regional Media Group for $143 million

  • September 2012: About.com to IAC/Interactive Corporation for $300 million

  • October 2013: The Boston Globe and The Telegram & Gazette in Worcester, MA, for $70 million.

By 2014, the company mostly consisted of The Times itself, related websites and mobile apps, live events, and syndication fees, its “core brand” as Board Chair Arthur Sulzberger, Jr. and CEO Mark Thompson wrote to shareholders in 2015. In its “Innovation Report” of March 2014, management stated that

Our core mission remains producing the world’s best journalism. But with the endless upheaval in technology, reader habits and the entire business model, The Times needs to pursue smart new strategies for growing our audience. The urgency is only growing because digital media is getting more crowded, better funded and far more innovative.

Second, the company pivoted toward a circulation-based business model. The newsroom was directed to “take the lead in getting more readers to spend more time reading more of our journalism.” The next section looks at how this pivot occurred and how it saved The Times.

By 2016, the company had paid off all its long-term debt. Carlos Slim had cashed in his warrants for 15.9 million shares, set at a strike price of $6.36/share, when the stock was trading at $12.35, earning a nifty $94 million for Slim on paper. (The Times gained another $94 for its coffers.) With 17% of non-voting shares, he was the company’s largest shareholder. Slim would later sell his shares gradually between 2017 and 2020 and likely earned a profit of 600-700%.

The Subscription Model: Trading Geographic for Functional Diversity While Keeping the Focus on the Core Brand

The Times took several steps to move towards a subscription model:

  • 1Q2011: Began offering digital-only subscriptions

  • 4Q2013: Phased out the International Herald Tribune (originally a joint venture with The Washington Post, but The Times took full control in 2003)

  • 3Q2013: Offered its crossword puzzle as a separate app

  • 4Q2016: Purchased Wirecutter, a product review and recommendation website

  • 3Q2017: Launched its cooking expertise as a paid digital product

  • 2Q2018: Launched Spelling Bee, a daily word game

  • 1Q2022: Purchased The Athletic, a premier digital sports site, operating ad-free, that had been poaching the country’s best sport writers

  • Q2022: Purchased Wordle, the online word puzzle that had become a cultural hit.

These moves collectively cemented The New York Times brand, and digital subscriptions boomed (Chart 1).

By the end of June 2025, digital subscription at The New York Times was not just outpacing other national news outlets. It left them in the dust. See Chart 2.

 

Meanwhile, print circulation plummeted in line with what was happening in the rest of the news industry: dropping from 1.1 million 2000 to 906,100 in 2010 to 374,000 in 2020 and 253,000 in 2024.

Yet, overall subscriptions, and therefore readership, took off, as we can see in Chart 3.

 

As The Times added products to sell around its core brand, subscription revenues turned around, as we can see in Chart 4.

 

This is an interesting chart. First, subscription revenue started exceeding advertising revenue as early as 2012. By 2024, subscription revenue outstripped advertising by a factor 3.5:1. Second, starting around 2017, subscription revenue started taking off. Overall, it increased 77.3% during these years with digital subscription revenues jumping 268.6% and print circulation revenues declining by 22.5%. Third, during this 8-year period, advertising revenue slowed its decline and remained almost flat apart from the pandemic year of 2020. In these years, overall ad revenue fell by 9.4%, but digital advertising increased 43.6% and print advertising fell 48.7%.

Much as The New York Times diversified geographically in the 1960s through the acquisition of television stations and in the 1980s through the purchase of regional newspapers and broadcast television, it embarked on a course of functional diversification in the 2010s. It focused on what it did well – national and international journalism along with cooking and crosswords and other games and used its reputation to backstop a product-review site. These moves kept the focus on the high quality journalism of The Times and strengthened its brand.

Keeping the Corporate Raiders at Bay

Another key to The Times’ success was having a governance structure that helped preclude a hostile takeover. The news industry has been beset by corporate raiders over the last 40 years. Think Conrad Black and The Chicago Sun-Times, Sam Zell and Tribune Publishing, Avista Capital Partners and The Minneapolis Star-Tribune, Alden Global Capital and MediaNews and Tribune Publishing. Each powered their acquisitions through debt and ultimately drove their companies into bankruptcies to shed legacy pensions and forced creditors into receiving less than all their investment.

The New York Times was able to forestall such behavior through its governance structure. The New York Times Company is a public company, listed on the New York Stock Exchange since 1997. (It had previously been listed on the American Stock Exchange.) Those shares that are traded on the NYSE are Class A shares. Class B shares are not registered for public trading but are owned by members of the Ochs-Sulzberger family through the family trust. Class A shareholders can vote on 4 of 13 directors and receive dividends. Class B shareholders vote on the other 9 directors, effectively ensuring control of the company. According to the 2025 proxy statement, the purpose of the trust is “to maintain the editorial independence and the integrity of The New York Times and to perpetuate it ‘as an independent newspaper, entirely fearless, free of ulterior influence and unselfishly devoted to the public welfare.’”

Dual-class stock allows the company to focus on the long term and not be enticed by short-term cash opportunities. While many theories of good corporate governance might find dual class structures as a violation of shareholder rights, the history of recent corporate raiding suggests that they can be valuable in support of long-term purpose. One notable example shows how The Times was able to protect itself in ways that other public companies could not.

In 2007-2009, The Times fended off Phillip Falcone, head of Harbinger Capital Partners, who accumulated nearly 20% of Class A shares and promised a proxy fight to abolish the dual-class structure. The company gave Harbinger two board seats in 2008 to avoid a proxy fight. Yet, the hedge fund bought Times shares at a high point before the financial crisis and before the run on newspaper advertising. Harbinger suffered serious paper losses. More importantly, an SEC investigation into Falcone’s management of LightSquared – a telecom company promising low-cost broadband that would be throttled by the FCC because of interference with GPS signals – forced Harbinger to liquidate its Times’ shares by 2011. (Click here and here.) Falcone would later be forced to settle with the SEC over fraud charges through fines and a ban from the securities industry. LightSquared also went bankrupt. The Times’ dual-class shareholder structure insulated it from activist control, even when the company was financially vulnerable. The injection of $250 million from Carlos Slim helped.

The only way for Falcone to have succeeded would have been to peel off family members, looking for quick profits. Here the Ochs-Sulzberger family has succeeded where other family news dynasties did not. I am thinking of the Bancroft family which owned Dow Jones (which, in turn, owned The Wall Street Journal) and the Chandler family which owned The Los Angeles Times. In the case of the former, Rupert Murdoch and News Corp were able to peel off family members to undermine the dual-class structure. The Chandlers relinquished control of the Times Mirror Company in 2000, agreeing to sell to Tribune Publishing. Disunity within the Chandler family had one set of heirs accusing the other of financial mismanagement and wanting to cash out.

The Ochs-Sulzberger family has also had disagreements, typically between those who want more money from the company – via either higher dividends or a complete cashout – and those who upheld a more civic tradition and who embraced the mission of the family trust. However, the trust owns the shares, not individual family members. Because the shares were held by the trust, a majority of heirs would be needed to dissolve that trust. This forced family members into internal dialogue.

When Carlos Slim loaned The Times $250 million, he did not insist on governance changes, a breakup of the company, or management control. Rather, as a value investor, his goal was to make a profit and help the paper. Mission accomplished. It was also likely the company would have rejected his assistance if he had insisted on governance changes that would have left The Times more vulnerable to a hostile takeover. For an excellent analysis, see Rick Edmonds’ discussion of the Slim bailout for Poynter.

What Are the Lessons for Local News?

A case could be made that The New York Times is unique and does not resemble local news outlets. Yes, it is unique. Every company is unique. Yes, it has a national footprint. But that should not detract from understanding how it went from troubled news outlet to superstar status. Yes, it has a legacy of editorial independence and high quality that few news outlets have replicated. But editorial excellence can be built if recruitment is done wisely and newsroom staff is compensated respectfully. Yes, it had iconic assets in its crossword puzzle and its culinary writing. I am not sure these can be copied, although other activities, distinctive to the region, could be developed. Yet, those are not the only reasons for The Times’ success.

This is what I took from The New York Times story that other news outlets can emulate:

1. High quality journalism. The chains made the mistake that they could fill its pages with regional stories, obtained as cheaply as possible, generated by its hubs, and wire service material, rather than by focusing on the quality that wins subscribers. With the internet and easy availability of national and international content, that is a failing strategy. The chains should dissolve themselves – I do feel somewhat bad for shareholders, including me who bought 100 Gannett shares a few years ago – and fund individual local news outlets. The hubs can facilitate the transition by offering collective back off support.

2. Build the core brand. No one applauds Lee Enterprises, the name of the parent corporation that owns and supports separately branded local news publishers. They celebrate The Buffalo News or The St. Louis Post Dispatch for their quality journalism. Local papers need to pat themselves on the back – not for saving democracy although they help that process – but for providing the local information that is what the members of their local communities actually want, and which is otherwise hard to find.

3. Accelerate digital transition. Building an internet presence required hiring a high-tech workforce capable of servicing the transition taking years for The Times with many dead ends and failed experiments. “First movers” have the advantage of a head start on competition. “Second movers” have the advantage of learning from the first movers with, hopefully, fewer mistakes along the way. But it requires an investment commitment, undeterred by short-term profit expectations.

4. Focus on the long-term. Local outlets need patience to allow for experimentation on membership models, newsletters, and the mix of breaking news and long-form investigative journalism.

5. Provide a governance structure that enables long-termism. The Ochs-Sulzberger family avoided the internal conflicts faced by other news dynasties. Similar trust structures, explicitly pledged to provide information for the community, could be used to that individual investors do not sell out to groups – hedge funds, vulture investors, corporate raiders of any stripe – that would prioritize cash extraction over quality journalism. This is not an issue of nonprofit vs. for-profit. Rather, it is a commitment to the long term and, ultimately, to the community.

6. Build multiple revenue streams. I have been beating this drum for a while now, but diversification is critical for financial stability. We need to learn from the many experiments being carried out now in communities across the U.S. The Times transitioned from geographic to functional diversification. There are many ways this could take place.

a. Newsletters. They deliver focused information to the reader, and they can contain local paid advertising. They can help build email distribution lists that will be useful for fund-raising and events. Outlets could offer special or early-access newsletters to paid member. I counted 83 possible newsletters from my The New York Times account.

b. Merchandise. Branded goods. People love mugs, thermoses, tote bags, especially if tied to a worthy cause. Click here for The New York Times store.

c. Events. This is a way for news outlets to brings journalists and readers together to explore topics of interest. Adweek recently reported that The Atlantic makes 25% of its commercial revenue from events. In 2019, Digiday ran an excellent article on how The Atlantic approaches the events business. Click here for The New York Times events.

d. Licensing. Although local news outlets are in the business of disseminating local stories, they can sell content to larger outlets. Mirror Indy, for instance, sells content to the Gannett-owned Indianapolis Star as well as other Indiana news outlets. Click here for The New York Times licensing webpage.

e. Business-to-Business (B2B) Services. There are some spectacularly success ventures in selling data analytics – Bloomberg and Dow Jones are just two examples. The Economist Intelligence Unit is another example of consultancies spun off from news publications. Local businesses could use the data analytics developed by the journalism profession. They could also benefit from the eyes and ears of local reporters. I do not believe The Times sells its services as a separate venture, but it might consider doing so.

f. Memberships. This refocus of subscription rights gives readers an ownership in the process of delivering news. Membership benefits are multiple: they bring the newsroom in touch with readers, they can lead to events, and they can offer discounts on merchandise. Memberships build trust with the community. Members can share and promote local stories. Again, The Times does not offer memberships per se, although it does offer tiers of subscriptions (e.g., “All Access Family”) but memberships offer local news outlets still another mechanism for engagement.

As I wrote in Article 7, local publishers “need to be creative and to give the news organizations the space to experiment with ways to fill a wider variety of their readers’ and their communities’ needs…. Local newspapers are small businesses. They need to act like it.”

Local news outlets – both legacy and startups – can learn from the recovery and success of The New York Times by planning for the long term, protecting themselves from short-term profit-taking, and developing alternative revenue sources.

 

© 2025 Tony Daley 

 

 

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